Shipping policy

We offer free shipping for qualifying orders $50 and up. Free shipping applies to smashwearonline.com online orders that  totaling $75+ after applicable discounts and before shipping, handling and taxes are added.  Free Shipping may have some exclusion during a sale. Free Shipping is only available in the United States. Any additional costs that may be incurred during shipping, is the recipients responsibility.

 Please allow 48-72 hours to process your order.

 

*Overnight orders must be submitted Monday through Thursday by 11am ET. Orders placed on Thursday after 11am EST through Friday 11am EST will arrive on Monday. Orders placed on Friday after 11am EST and over the weekend will arrive on Tuesday. We do not offer overnight delivery to P.O. Boxes. For shipments to Guam, Puerto Rico, U.S. Virgin Islands, Alaska, Hawaii or APO/FPO addresses, our standard is First Class mail through the United States Postal Service.

*Any orders placed after 12PM Eastern Time will be processed the following the business day.

*Cancellations and changes in the order must be communicated within 2 hours of placing the order. Changes in orders need to be addressed via email and/or verbally to our customer service team.

* If there is an error on the billing and shipping information that you have provided, packages will most likely be handled by your local post office. If the shipment cannot be resolved with the post office, it will be returned back to us where we contact you on the discrepancies regarding the issue with the package. Please note that mistakes done on behalf of the customer will result in additional shipping costs. 

*Mistakes done on behalf of the customer does NOT void our policies regarding returns. After careful investigation of the issue at hand, we reserve the right to issue a merchandise/store credit for the return or cancellation of the order.

*Packages sent to military post-offices may have restrictions such as, APO-FPO-DOP. Additional rates may apply.